Quality certifications and confidentiality

 
With the aim to achieve an ongoing improvement, Imagine has obtained the UNI EN ISO 9001, ISO 17100 e UNI 10574 certifications.

A carefully implemented quality assurance process is one of the key elements to the reliability of a company, as it informs the organisation of company processes and the accurate planning of provided services. We believe that reaching and maintaining the highest quality standards is what enables us to meet the needs of the small and large businesses among our customers, both in Italy and abroad.

The agency currently meets all requirements of the quality standards, namely a management system that supports the efficient provision and delivery of translation, interpreting and other added-value services offered by Imagine for over thirty years.

Our approach focuses on process optimisation, allocation of responsibilities, professional roles and workflows, with the aim to ensure customer satisfaction.

Our Quality Management system is certified according to the UNI EN ISO 9001 standard. We are also among the first translation agencies to have obtained the two specific certifications for translation services (ISO 17100) and interpreting services (UNI 10574), awarded by TÜV. This means that, in addition to the professional expertise of our translators and interpreters, we can guarantee a methodical management of assignments and a reliable organisation structure in all circumstances.

We know that data confidentiality and security is important to any business. We regularly deal with documents containing financial and insurance-related information as well as industrial secrets, and we protect your data by having all of our collaborators sign a non-disclosure agreement.
 
IMAGINE s.r.l.
via Panerazzi 713
40014 Crevalcore (BO)
tel. +39 051 981233
fax +39 051 982902
info@imaginetraduzioni.it
Fornitore Ufficiale Ducati
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